Frequently Asked Questions

Have a question? See some of our frequently asked questions below. If your question isn't answered here, please feel free to reach out to us directly!

How do you select light fixtures for your collections?

We are continuously reviewing countless suppliers to cultivate only the most beautiful light fixtures. We strive to offer a deep selection of light fixtures for every category and style. We've been through the endless searches and countless physical store visits ourselves to find just the right fixture.

We relate to the surprising quantity of time it can take to find the right one. Our goal is to give you a big, beautiful, well-rounded selection to meet your needs while simplifying your search, saving you time, and allowing you to finish your process in an all-in-one solution right here at Simply Light Fixtures.

How do you donate meals to hungry families in the U.S.?

For every light fixture sold, we donate 10 meals to hungry families in the U.S. We work with Feeding America to help feed these families, the nation's largest domestic hunger-relief organization.

Why did you choose feeding the hungry as your cause?

Hunger is a painful problem that millions of people face right here in the U.S. It is a problem we believe we can play a small role in helping to create immediate relief and offer a brighter future for families in need. We aim to step up and do our part to make the world a better place. More details on why we choose to fight hunger here.

Do you guarantee the quality of your products?

Yes. Absolutely. If a product arrives with any quality issue, please let us know so we can make it right. Full details here.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The cost of return shipping will be deducted from the refunded amount, unless the return was a result of our error. Said another way, you are responsible for the return shipping cost of your item(s), unless the return was a result of our error. Full details here.

How do I initiate a return?

To initiate a return, please see our Return & Exchange Portal. If your return is accepted, we'll send you a shipping label, as well as instructions on how and where to send your package. Full details here.

What is your shipping policy?

Free shipping on orders $49+. For orders below $49, your shipping rate will be calculated at checkout. At this time, we only ship to the U.S.

Do you offer volume-based pricing for commercial buyers?

Yes. If your purchasing volume will exceed $5,000 per year, we are able to offer you volume-based pricing. If you fall into this category, please reach out to discuss.

Shop our carefully cultivated light fixture collections to find just the right piece to finish your space.
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