Frequently Asked Questions

Have a question? See some of our frequently asked questions below. If your question isn't answered here, please feel free to reach out to us directly!

 

How do you select light fixtures for your collections?

We are continuously reviewing countless suppliers to cultivate only the most beautiful light fixtures. We strive to offer a deep selection of light fixtures for every category and style. We've been through the endless searches and countless physical store visits ourselves to find just the right fixture.

We relate to the surprising quantity of time it can take to find the right one. Our goal is to give you a big, beautiful, well-rounded selection to meet your needs while simplifying your search, saving you time, and allowing you to finish your process in an all-in-one solution right here at Simply Light Fixtures.

Do you guarantee the quality of your products?

Yes. Absolutely. If a product arrives with any quality issue, please let us know so we can make it right. Full details here.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The cost of return shipping will be deducted from the refunded amount, unless the return was a result of our error. Said another way, you are responsible for the return shipping cost of your item(s), unless the return was a result of our error. Full details here.

How do I initiate a return?

To initiate a return, please see our Return & Exchange Portal. If your return is accepted, we'll send you a shipping label, as well as instructions on how and where to send your package. Full details here.

Do you offer volume-based pricing for commercial buyers?

Yes. If your purchasing volume will exceed $5,000 per year, we are able to offer you volume-based pricing. If you fall into this category, please reach out to discuss.

 

 

Shop our carefully cultivated light fixture collections to find just the right piece to finish your space.
See some of our most popular categories here:

 

 

Chandeliers Pendant Lights Indoor Wall Sconces Outdoor Wall Sconces
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